TORQ ART

FAQ

⏱️ How long does production take?

Production typically takes 5 to 14 business days, depending on the product and level of customization.

🎨 Are the products customizable?

Yes. All of our products are made to order and can be customized with the customer's name or even using a personal part provided by the customer for us to work with.

🚚 Do you offer shipping?

Currently, shipping is available within Saudi Arabia only.

📍 Are all products available for shipping?

All products can be shipped within Saudi Arabia.

⚙️ Are the parts used authentic?

Yes. All parts used are 100% genuine and sourced from real automotive components.

🔒 Are the products limited?

Yes. Our products are produced in limited quantities, making every piece part of a select collection.

🔄 Do you offer returns or exchanges?

As our products are made to order and often customized, we do not offer returns or exchanges.

Returns are accepted only in the case of a manufacturing defect or damage caused during shipping.

⏱️ Are the products ready-made or made to order?

All TORQ ART products are made to order and are not kept as ready-made stock, ensuring that every piece is created with individual attention and craftsmanship.

🎁 Is every piece unique?

Yes. No two pieces are exactly alike. Each product carries its own character and is carefully crafted to be truly distinctive.

✍️ Can I customize my product?

Yes. We offer several customization options, including:

  • Adding a name or personal message
  • Using a personal automotive part provided by the customer
  • Changing the color or final finish, depending on the product

🧰 Are the products suitable as gifts?

Absolutely. Our products make distinctive gifts, especially for car enthusiasts, special occasions, and office spaces.

🏆 What makes TORQ ART different?

  • 100% genuine automotive parts
  • Handmade and made-to-order craftsmanship
  • Limited and non-repetitive pieces
  • Genuine customization options
  • A unique fusion of art and engineering

⏱️ Why does production take time?

Because every piece is handcrafted from the ground up, with careful attention to detail and quality. We focus on craftsmanship—not mass production.